Welcome to Yellohh!
We aim to make your stay smooth, safe, and memorable. Please review our guest policies before booking or checking in.

1. Booking & Check-In
Valid government-issued photo ID is required for all guests at check-in.

The primary guest must be 18 years or older.

Early check-in or late check-out is subject to availability and may incur additional charges.

Bookings made via Yellohh are non-transferable.

2. Cancellation & Refunds
Cancellation and refund rules vary by property — please check the specific hotel’s policy on the Yellohh listing.

No-show without prior notice may lead to full booking charge.

3. Guest Conduct
Guests are expected to maintain decorum and respect staff and property rules.

Any illegal activity, nuisance, or property damage may result in immediate eviction without refund.

Smoking, alcohol, or loud music may be restricted as per hotel policy.

4. Visitors & Extra Guests

Visitors may be allowed as per hotel discretion. Please confirm at reception before inviting anyone.

Extra guests beyond the booking limit may attract additional charges or denial of stay.

5. Safety & Security

Do not leave valuables unattended. Yellohh or the hotel is not liable for loss or theft.

In case of emergency, contact the hotel front desk immediately.

All hotels listed on Yellohh follow basic safety and hygiene protocols.

6. Payment Policy

All payments must be made through secure channels on the Yellohh app or website.

Additional services used during stay must be settled directly with the property.

7. Pet & Child Policy

Pet allowance varies by property — check the hotel details before booking.

Children policy (extra bed, meals, etc.) depends on the hotel’s specific rules.

8. Yellohh Rights

Yellohh reserves the right to cancel or modify bookings found to be fraudulent or violating platform policies.

Repeated policy violations may result in account suspension.

9. Feedback & Support

For any queries, reach out to support@yellohh.in
or use the in-app Help & Support option.